Posts filed under ‘Usability’
One of the services we offer to clients is a usability review of web sites or web-based tools. Sometimes we then are fortunate to help improve the site or tool. Being given the opportunity to review interfaces created by other firms means that we continue to develop our awareness and sensitivity to user interfaces. Because of this background, when we use web sites or web-based applications, we look at them a little differently than the casual user might.
Add comment May 22, 2012
It seems like everyone and their dogs are rushing to put “applications” on the web. I think this is for two reasons. First, it’s a natural evolution from using static web pages (Web 1.0), to using ajax to make the Web behave more like software (Web 2.0), to using the Internet to “be” software.
Second, using a web browser as the user interface looks like an attractive solution to the problem of designing effective user interfaces, because everyone knows how to use a browser. But web browsers have limitations. And designing effective software interfaces is not a simple task.
1 comment April 13, 2012
People have looked at me oddly when I mentioned that people in Korea have used sausages on a stick to use their iPhones. Especially when I add that this Korean snack food had a jump in sales once the word got around that it could be used this way.
Add comment April 6, 2012
I ordered a stylus for my iPad, because I wanted a pen that would allow me sketch on my iPad with an app I’d downloaded. I couldn’t remember the brand of stylus I’d read about, and that was my mistake—because I ordered something different from what I was expecting. It was also a happy accident—because I solved a different problem.
1 comment March 2, 2012
One of the hallmarks of good user experience is a sense of delight. Here is a story about something that delighted me.
Initially, I was a little sad to see this spork (combined spoon and fork) in my Trader Joe’s salad the other week. Even though I usually use a real fork, this looked sadly mangled. I was glad that it was inside a plastic bag so I wouldn’t have to pick bits of broken plastic out of the food.
1 comment December 12, 2011